Who can use escrow payments?
Any registered user of our marketplaces and for any transaction, regardless of its value. Whether you are buying a race car, a spare gearbox, a set of tyres or a helmet, Escrow.com will help you avoid scammers with their strict seller verification process and in case the acquired gearbox on delivery still turns to be just a "box", your money is still safe with you, as you only release it to the seller once you receive the goods and confirm that they match the agreement. Complete peace of mind for every acquisition, who wouldn't want that?
What are the main benefits of escrow payments for the seller?
- 1. Know who you are transacting with. Everyone’s identity is verified to ensure they’re a genuine user.
- 2. Zero Selling Fees: In exchange for full buyer protection, Escrow.com’s payment solution relies on the customer to pay a small fee, meaning there are zero fees for the seller.
- 3. Sell More: Escrow payments create a secure environment, encouraging hesitant buyers to make more purchases. Therefore reducing deal abandonment rates.
- 4. Fraud Detection: Escrow.com 24/7 fraud monitoring ensures protection against fraudulent transactions.
- 5. Mediation and Resolution: In the unlikely event of a disagreement, Escrow.com is equipped to mediate and resolve any disputes, ensuring a fair resolution.
How to use it as a seller?
- 1. Log in to your racemarket user account.
- 2. Navigate to the "Secure payments" tab in the top table of the user panel.
- 3. To start a transaction, you need to fill out the form with the buyer's information (email). In the second part, enter the agreed amount you want to receive (without decimals, dots, or commas), read and accept the T&C, and click the "Start transaction" button.
- 5. After submitting the form, the buyer will receive an email invitation to make a deposit, and you agree to reserve the item for 7 days.
- 6. Once Escrow.com receives the deposit, you will be informed via email.
- 7. Now it's time to prepare the item as agreed, whether it will be picked up in person or shipped.
- 8. After the item has been delivered or picked up, the buyer will release the funds in their Escrow.com user panel to complete the transaction. You will receive the agreed amount in a timely manner, subject to Escrow.com's T&C timelines.
- Before starting any transactions, ensure you fully read the instructions and terms & conditions. Detailed instructions for each step and how to proceed will also be sent via email after each action has been completed.
What are the main benefits of escrow payments for the buyer?
- 1. Keep your money safe in a dedicated safeguarded Hold Account & only release the funds when you’re happy with your purchase. Escrow.com’s escrow-style payment system ensures the highest level of security, safeguarding buyers against potential scams.
- 2. Know who you are transacting with online as everyone’s identity is verified.
- 3. 100% Buyer Protection: When you pay using Escrow.com, you automatically receive Buyer Protection. This guarantees secure transactions, safeguards you from non-receipt of your item, grants you the ability to request a refund, and provides access to customer support.
- 4. Risk Mitigation: By ensuring that both parties meet their obligations before the payment is released, Escrow.com minimises the risk of financial loss.
- 5. Complete peace of mind, for just a (up to) 2% fee.
How to use it as a buyer?
- 1. Agree with the seller on the use of a secure transaction and the agreed amount for the item you're buying.
- 2. Provide the seller with your email, name, and country, so the seller is able to initiate the transaction.
- 3. Once the seller starts the transaction, you will receive an email invitation to make a deposit for the agreed amount. All future information and instructions will be sent to your email directly by Escrow.com.
- 4. After the deposit is received by Escrow.com, the seller will be informed and begin preparing the item for pick-up or delivery as agreed.
- 5. Once the item has been delivered or picked up, release the funds in your Escrow.com user panel within 24 hours to complete the transaction. If the item is not as agreed, you can start a dispute (also available in your Escrow.com userp panel). Escrow.com will then contact you to resolve it.
- Before entering any transactions, ensure you fully read the instructions and terms & conditions. Escrow.com fees are not refundable in any circumstances, so do not make any deposits without having an agreement first.
Where is my deposit held?
Escrow.com secures the buyer's money in a safe hold account until all the transaction milestones are met and the complaints period elapses. The money is then instantly released to the seller.
How much does it cost to use Escrow.com?
Escrow.com fees are added to the agreed sale value in the amount of up to 2%, fully charged to the buyer when depositing the funds. There are no fees charged to the seller (slight fluctuation may occur if payment currency and owner's bank currency differ).
Fees are used for protecting your funds so you can safely complete transactions online with peace of mind.
For transactions up to 5.000 EUR a buyer's fee of 2.65% applies, for transactions between 5.000 and 50.000 EUR the fee is 2.4%, while transactions over 50.000 EUR result in a fee of 1.9% of the agreed amount or 1.5% for amounts over 200.000.
At such a low cost, it's a small expense compared to the risk of losing everything.
Please note that the fees are not refundable, so we recommend not to start the transaction before you make an agreement.
Who are Escrow.com?
Escrow.com is a privately-held online escrow company that provides a secure payment and transaction management service for buyers and sellers in e-commerce and high-value online deals. They act as a neutral third party that collects funds from a buyer, holds them securely until the agreed goods or services are delivered and accepted, and then disburses the funds to the seller, helping reduce fraud and build trust in transactions where the parties do not know each other.
Formed in 1999 and headquartered in San Francisco, California, Escrow.com was originally created by Fidelity National Financial and has since become one of the most established providers of online escrow services. In 2015 they were acquired by Freelancer.com, a large global freelancing and crowdsourcing marketplace, which has supported growth and integration of their services.
Their platform is licensed and regulated under U.S. escrow laws in multiple states, and supports a wide range of transactions — from domains and websites to vehicles and general merchandise — by ensuring that money only changes hands once both parties are satisfied.
In practice, Escrow.com is used by online marketplaces, classifieds, domain traders, and individual buyers and sellers to add a layer of security, especially where large sums or international parties are involved. The company’s service is widely recognized, though user reviews reflect mixed experiences with process complexity and customer support response times.
More about Escrow.com
Terms and Conditions
All transactions are handled by Escrow.com and subject to their Terms & Conditions, which you can find
here, including potential disputes between parties. Racemarket.net network is not responsible, aware of nor directly included in any transaction processed through Escrow.com as a result of agreement via our network. The checkout process may contain racemarket branding including logo for the purpose of legitimacy, but racemarket network is never the recipient of the deposit, Escrow.com is.
Additional help
About Escrow.com